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Where can I find the SSH port for a NAT product?

NAT products use a shared public IPv4 address. IPv4 connections must use the mapped port assigned to your service.

Check the product details page for port information. Connect using:

ssh username@public-ip -p mapped-port

Do not connect to a NAT product's IPv4 address directly on the default 22 port.

IPv6 connection​

If the product has IPv6 assigned, you can try connecting using the IPv6 address. The IPv6 connection method depends on the product details page and system configuration.

Still unable to connect​

Please provide in your ticket:

  • Product ID or service name.
  • The connection command you used.
  • Screenshot of the port information shown on the product details page.
  • Screenshot of the terminal error or the full error text.